
Micah Laughlin
Chief Strategy Officer
About Stratos Edge
Micah Laughlin made technology decisions inside healthcare organizations. Jeff Hardman evaluated the companies building and supporting them. Their clients needed both judgments in the room.
How it began

Chief Strategy Officer

Chief Revenue Officer
Micah Laughlin
Micah’s work began inside the business. As a health-system CIO, he chose the EMR, built its budget with the CFO, asked the board to fund it, and returned each quarter to account for the result. Acquisitions, service-line decisions, and vendor releases changed the plan while his team carried the consequences through adoption. That experience taught him to define the operating result before money moves and measure whether the work changed.
Jeff Hardman
Jeff’s work began across the technology channel. Over three decades, he built relationships with the companies and people building and supporting technology. He learned which teams understood a problem and would remain accountable after the contract. Years spent coaching athletes shaped the patience he brings to long working relationships.
The work got a name
Micah and Jeff worked this way by hand for years. The engagement got a name, FlightPlan™, and the research behind it became a full-time discipline. Neither half works without the other.
Inside the business
Organizes how the business works today, the work worth changing, and the reasoning behind the recommended starting point.
Across the partner field
The full-time research and hands-on evaluation Stratos Edge uses to decide which companies belong in the conversation and why.
AI companies release tools faster than mid‑market leaders can evaluate them, while a poor decision can take years to unwind. Micah determines where a tool belongs in the operation; Jeff evaluates the company behind it and the people accountable after the contract.
Why workforce
A health system cannot reprice Medicare or reopen the subsidy window. It can change what its workforce produces.
Our healthcare work starts with the labor line, vacancies, and hours trapped in work nobody gets paid for. We price the problem before discussing technology. What it frees is what growth runs on.
Thirty minutes of operating context is enough to name the problem we’d go after first, and why.